Issue
|
Response
|
What can I do if my goods are not delivered after full payment and how
do I avoid this problem next time?
|
In the opinion of Sophie Mao of www.chibridge.net, lawyer in China,
"The best way to protect yourself is to structure your payment terms so
that payment and quality of the goods are linked.
Make sure to keep the deposit as small as possible and do not make the
remaining payments until you or a third party inspection agent has checked
the goods."
If you have the following items in place, then there is a decent chance of negotiating a resolution that is acceptable:
It is always nice to have future orders you can leverage as well. |
How do I make sure the quality of goods received is according
to contract?
|
1.
Ensure the supplier can actually
achieve your desired level of quality in the first place:
·
Physical inspection of the factories
and a review of actual production samples
·
Recruit independent agents that can
assist with this qualification and analysis process.
2.
Always see an actual production sample
from the actual supplier.
3.
Ask the supplier to provide their
internal QC documentation.
|
How do I pick a supplier?
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1.
First, identify the qualities of your
ideal supplier would look like:
·
access to a certain raw material,
·
are they ISO-certified,
·
are they verified suppliers,
·
do they have X number of employees,
·
do they produce X amount of goods per
year and so on
·
their product country of origin
2.
Compare the website or brochures from
your list of potential suppliers against the attributes of this "ideal
supplier" and create three piles: "No way," "Maybe"
and "Looks good."
Generally speaking, the websites and brochures offer you a best case scenario in terms of capability and experience of the factory. Sales and marketing people anywhere in the world tend to overpromise and under-deliver.
3.
Only at the final stage of choice do
we bring in a key factor: price. Knowing the tendency to favour a cheaper
option, price should only come into consideration once a handful of quality
choices are available for choice.
*Thankfully for you dear buyer, the
hassle and pain of going through a pile of brochures and endless websites can
be eliminated with Socialwalk’s business matching service. Not only do we save you precious time, we reduce
the risk of undependable and unreliable suppliers Through us, you will meet
serious buyers, quality suppliers and credible partners.
|
How do I know if a supplier is legitimate?
|
You should contact the suppliers and conduct the RFQ or request for
quotation. Their feedback should allow you to narrow down the list further to
only the top two or three based on pricing and non-price attributes.
There are professional service providers available that conduct these types of verifications at very reasonable prices. Contact us for free one-to-one session at kelly@socialwalk.com |
Source: Answers written by Mike Bellamy, an Advisory Board Member &
Featured Blogger at the not-for-profit China
Sourcing Information Center. Mike is also the author of "The
Essential Reference Guide to China Sourcing" and
founder of PassageMaker Sourcing Solutions
Feeling ready to start your supplier search now? Well, there’s nowhere better to start than with Socialwalk.
Do you know that Socialwalk have more
than 50,000 suppliers from 132 countries?
Click here to check
out our suppliers in Food Industry today.
If you have any other questions, feel free to share with our Industry specialist at Socialwalk
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